Boston Axeda Datacenter Outage

Incident Report for PTC Cloud Services

Resolved

All services have been restored

Posted Aug 04, 2016 - 09:04 UTC

Update

Power has been restored to the facility, applications are currently being brought back online.

Posted Aug 04, 2016 - 04:15 UTC

Identified

A power outage at the the Boston Axeda Datacenter has cause an outage with multiple customers. Facilities team are actively working to restore service.

Posted Aug 04, 2016 - 02:33 UTC

This incident affected: AWS North America (Boston).