Scheduled - Dear Customer,

Activity: GAS Server Upgrade
Impacted Instance: ghsom1.axeda.com
Start Time: 22-10-2021 @ 09:00 PM EDT
Duration: Up to 1 hour



PTC will be upgrading the GAS server ghsom1.axeda.com. We do not expect an impact to remote sessions since an alternate GAS instance will be available for the region. The maintenance duration is 1 hour, however the downtime expected on the impacted instance will be approx. 20 minutes.

If you have any questions or concerns regarding this notification, please contact Axeda Customer Support using the link or phone number below to open a case. Do not reply to this email since it is an unattended mailbox.



Thank you.

PTC Cloud Services
http://www.ptc.com/go/cloud

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Support case-https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

Technical Support - http://support.ptc.com/appserver/support/csguide/csguide.jsp#150258-131282

For more information about PTC Technical Support, check out the PTC Customer Service Guide: http://www.ptc.com/support/cs_guide/index.htm

If you do not have an active PTC Technical Support web account, you can create one at: https://www.ptc.com/appserver/common/account/create.jsp
Oct 14, 17:23 UTC