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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 25, 2021

No incidents reported today.

Oct 24, 2021

No incidents reported.

Oct 23, 2021
Completed - The scheduled maintenance has been completed.
Oct 23, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 01:00 UTC
Scheduled - Dear Customer,

Activity: GAS Server Upgrade
Impacted Instance: ghsom1.axeda.com
Start Time: 22-10-2021 @ 09:00 PM EDT
Duration: Up to 1 hour



PTC will be upgrading the GAS server ghsom1.axeda.com. We do not expect an impact to remote sessions since an alternate GAS instance will be available for the region. The maintenance duration is 1 hour, however the downtime expected on the impacted instance will be approx. 20 minutes.

If you have any questions or concerns regarding this notification, please contact Axeda Customer Support using the link or phone number below to open a case. Do not reply to this email since it is an unattended mailbox.



Thank you.

PTC Cloud Services
http://www.ptc.com/go/cloud

PTC Cloud Status We kindly recommend to Subscribe for PTC cloud updates/events-https://status.ptc.io/

Support case-https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

Technical Support - http://support.ptc.com/appserver/support/csguide/csguide.jsp#150258-131282

For more information about PTC Technical Support, check out the PTC Customer Service Guide: http://www.ptc.com/support/cs_guide/index.htm

If you do not have an active PTC Technical Support web account, you can create one at: https://www.ptc.com/appserver/common/account/create.jsp
Oct 14, 17:23 UTC
Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.