QTS Data Center - Network event
Incident Report for PTC Cloud Services
Resolved
Incident is marked as resolved.
Posted Aug 02, 2019 - 20:59 UTC
Monitoring
Infrastructure services impacted in the QTS Data Centre have been restored. Servers are up and functioning as expected, we are in the process of validating and closely monitoring workflows.
Posted Aug 02, 2019 - 20:12 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 02, 2019 - 20:10 UTC
Identified
PTC has identified an issue with a storage array impacting access to the servers.
We are working with our support vendors at highest priority to restore the services.
Posted Aug 02, 2019 - 20:05 UTC
This incident affected: North America (Atlanta).
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