NOTICE: System maintenance - Axeda GAS - PROD & NON-PROD
Scheduled Maintenance Report for PTC Cloud Services
Completed
The scheduled maintenance has been completed.
Posted Aug 21, 2021 - 02:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 21, 2021 - 01:00 UTC
Scheduled
Dear Customer,

Activity: SSL CERT UPDATE
Impact: Gas Instance/s - gas-cne4.axeda.com
Start Time: 21-Aug-21 9AM ET
Duration: Up to 1 hours


PTC will be updating the SSL Certificate on the gas-cne4.axeda.com . We do not expect an impact to remote sessions since an alternate GAS instance will be available for the region.

If you have any questions or concerns regarding this notification, please contact Axeda Customer Support using the link or phone number below to open a case. Do not reply to this email since it is an unattended mailbox.



Thank you.

PTC Cloud Services
http://www.ptc.com/go/cloud

PTC Cloud Status We kindly recommend to Subscribe for PTC cloud updates/events-https://status.ptc.io/

Support case-https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

Technical Support - http://support.ptc.com/appserver/support/csguide/csguide.jsp#150258-131282

For more information about PTC Technical Support, check out the PTC Customer Service Guide: http://www.ptc.com/support/cs_guide/index.htm

If you do not have an active PTC Technical Support web account, you can create one at: https://www.ptc.com/appserver/common/account/create.jsp
Posted Aug 20, 2021 - 12:41 UTC
This scheduled maintenance affected: Axeda (Axeda Gas).
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